By Koushi Sunder, CEO of Stemless
Enter the dynamic duo of Stemless and COVA POS. Together, we transform how cannabis dispensaries engage with customers. Discover how using text campaigns and customer feedback with this integration can elevate your dispensary marketing.
Read this blog to learn how the right tech and strategy can improve your brand’s reach and customer trust.
The Power of POS Integrations
POS integrations are key to boosting automatic SMS campaigns, targeted messages, and loyalty programs. They help businesses connect better with customers. But, dispensaries need more advanced tools to stay competitive. This is where the unique partnership of Stemless and COVA POS system comes in.
COVA’s point of sale system integration gives dispensaries access to real-time data. This means you can make decisions based on facts, improve marketing efforts, and offer personalized experiences. Stand out from the competition—use the advanced features of COVA & Stemless to boost your dispensary’s performance.
Cultivate Success with Tailored Text Message Marketing
Transform every customer interaction into a potent marketing opportunity. Our integration empowers you to customize your SMS marketing strategy based on in-store actions. This strategic approach not only boosts your customer engagement but also propels growth for your dispensary.
With Stemless+COVA, you can automate your SMS campaigns, ensuring your customers receive timely and personalized messages. You can segment your customer lists based on:
- New customers
Customize your marketing messages and witness your engagement and conversions skyrocket.
Nurture Loyal Customers to Expand Your Business
Your most valuable customers are the ones that consistently return. Reward these MVPs with tailored, automated loyalty programs that not only acknowledge their support but also make them feel truly valued.
We transform your repeat buyers into lifetime fans by consistently delivering value and showing appreciation for their loyalty. This not only enhances their experience but also fosters a sense of community. The integration of award-winning COVA POS with Stemless facilitates a systematic approach to marketing automation. You focus on great products and services, and we manage the customer experience.
Loyalty programs are a top-tier retail solution. They have the power to generate positive word-of-mouth referrals, which can significantly impact a dispensary’s growth. Customers in a loyalty program are more likely to refer the business to friends and family.
Here are some stats that highlight the impact of word-of-mouth referrals:
- Prevalence and Trustworthiness: Almost half (48%) of businesses globally understand and harness the power of word-of-mouth marketing. 90% of individuals are more inclined to trust a recommended brand, even if the recommendation comes from a stranger. This trust level skyrockets to 88% when the recommendation is from a friend or family member (SEMRush).
- Daily Conversations Matter: Every day, 23% of people are discussing their favorite products with their friends and family (SEMRush). This daily chatter can easily spiral into a broader conversation, influencing purchasing decisions.
- Financial Impact: Word-of-mouth is responsible for driving $6 trillion in global spending annually. It outperforms paid ads by resulting in five times more sales (SEMRush).
Enhance Your Online Reputation with Positive Reviews
The COVA POS and Stemless integration does more than just automate review collection—it channels happy customers towards leaving glowing feedback. This is how it works:
- Automate Review Collection: Stemless + COVA takes the hassle out of gathering feedback.
- Show your best reviews: While all customer feedback is important, top reviews increase trust and attract new customers.
- Engage with Satisfied Customers: Prompt satisfied customers to share their great experiences. This simple nudge can result in more glowing 5-star ratings.
Optimizing and managing your reviews enhances your online reputation and ensures potential customers immediately see your best offerings.
Trusted by Cannabis Industry Experts
With over ten years of tech experience between them, Stemless and COVA are two trusted cannabis tech brands offering solutions to retailers. Stemless excels in delivering personalized customer engagement tools, encompassing targeted text messaging, custom loyalty programs, and efficient review management.
Tech experts, retailers and budtenders agree, Cova is hands-down the best cannabis POS experience. Navigating the legal intricacies of cannabis retail can be challenging. COVA’s system assures that dispensaries remain compliant, reducing risks and ensuring smooth operations. Together, we’ve harnessed the power to automate tasks, launch text campaigns, and devise custom loyalty programs.
Engaging customers is key in today’s market. With Stemless and COVA dispensary POS working together, it’s easier to connect and build trust. Our system lets you send personalized texts and gather real customer reviews, helping to create a strong community around your brand.
Discover how the integration of Stemless and COVA POS can enhance your marketing strategy. Sign up for a 30-day free trial and see the benefits for your dispensary marketing.