Did you know that 80% of business owners believe their companies offer superior customer service?  Unfortunately, according to consulting giant Bain, only 8% of customers believe they receive excellent service.  That’s a pretty large disconnect The cost of poor customer service Just how much are businesses losing to poor customer service? Researchers have put a […]

Customer Retention vs. Customer Acquisition

Which one should you choose? Customer acquisition or customer retention? Many stores, roughly 44%, focus more on attracting new customers than on retaining current ones.  Which is costly, since bringing in new customers can cost up to 25X times what it costs to bring in a current customer.  Reaching a new base of customers means […]

How are you getting your customers to come back?

If I were to tell you that I shopped at your dispensary 30 days ago and I was satisfied with my purchase experience, would you have any way of getting me to come back? Our research shows that dispensary owners and managers spend the majority of their resources (time and money) on getting new customers […]

Bloom Begins Cannabis Delivery!

  Whether you like it or not, another PNW winter is on it’s way. Lucky for many Portlanders, Bloom Cannabis on 26th & NE MLK, will be catering to those of us who simply don’t want to leave the house. This shop is bubbling with amazing staff, positive vibes, and even better deals. Bloom will […] featured at Tech Crunch’s Seattle Pitch Off

Last Thursday, the women of Stemless headed north to the our sister city, Seattle for the Tech Crunch Seattle Pitch Off. Ten tech startup contestants were selected out of hundreds of applicants to compete for Tech Crunch Disrupt tickets in San Francisco. As one of only two female-owned startups set to be on stage that […]

You want apps? We got apps!

You want apps? We got apps! Our main focus here at Stemless is to make it easier for customers to get their weed. And we’ve been diligently plotting down that path since we first launched in April 2016.  Today, we’re proud to say that we’re one giant step closer thanks to some recent achievements from our […]